Privacy Policy for Osbourne Family Dental
Effective Date: 1/1/2026
1. Introduction
Osbourne Family Dental (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website https://osbournefamilydental.com/ (the “Site”) or receive services from our practice.
This Privacy Policy applies to information collected through the Site and to personal health information collected in connection with dental services. It explains your rights regarding your information and how we comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).
2. Information We Collect
We may collect and process the following types of information:
A. Personal Information You Provide
Name, postal address, email address, phone number
Insurance details, billing information
Appointment requests, contact forms, and other information you submit
B. Protected Health Information (PHI)
Health and dental history, treatment plans
Records of services provided, clinical notes
Billing and insurance information
C. Information Collected Automatically
Browser and device information (such as IP address, browser type, pages visited) via cookies or analytics tools
3. How We Use Your Information
We use your information for these purposes:
To provide dental care and follow-up services
To communicate with you about appointments and treatment
To process payments and insurance claims
To improve our services and the Site
To respond to inquiries and requests
If you voluntarily submit personal information (like through a form), we will use it to fulfill your request and for other legitimate business purposes.
4. HIPAA Notice of Privacy Practices
We maintain the privacy of your health information as required by HIPAA. This includes:
Our legal duties regarding your PHI
How we use and disclose your PHI
Your rights with respect to your PHI, including the right to access and request corrections to your records
A copy of our detailed Notice of Privacy Practices is available upon request at our office or by contacting us.
5. Disclosure of Information
We may disclose information:
To healthcare providers involved in your care
To insurance companies or billing agents
To comply with legal requirements or court orders
In response to lawful requests by public authorities
We do not sell your personal information for marketing without your authorization.
6. Cookies and Tracking Technologies
We and third-party analytics providers may use cookies and similar technologies to track activity on the Site to improve functionality and measure usage. You may be able to control cookie preferences through your browser.
7. Security
We implement administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You may have rights regarding your personal and health information (as applicable), including:
Access to your records
Requesting corrections
Restricting certain uses or disclosures
Opting‐out of certain communications
To exercise these rights, contact us at the information below.
9. Changes to This Policy
We may update this Privacy Policy at any time. We will post the updated version with a new “Last Updated” date on this page.